Returns + Exchanges
STORE CREDITS ONLY Absolutely NO REFUNDS!!!
All unopened items may be returned within 5 days of delivery for store credit only!!(Excluding undergarments, bodysuits, and accessories) Items must be returned with all labels intact and be free of stains, damages, and/or odor.
Return shipping is the responsibility of the customer unless the return is a result of our error (Incorrect items or defective item) IF ITEM IS DEFECTIVE PLEASE CALL IMMEDIATELY (561-707-4952) DO NOT SEND IN PACKAGE WITHOUT SPEAKING WITH SOMEONE FROM NÚ BLAQUE. Please note that original shipping charges are non-refundable.
We are not responsible for lost packages or unclaimed packages. If a package is unclaimed United States Postal Service will return back to Nú Blaque. We will contact you to advise and a reshipment charge will be accessed. In the event of a lost package the customer must file a claim directly with USPS and is not the responsibility of Nú Blaque.
If you need to return an item, please call 561-7074952, with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.